Real help, no ticket maze

Contact

Need help with Docarus, have a question about the app, or want to report an issue? Send us a message and we will point you in the right direction.

Email support

The fastest way to reach us is by email. Include as much detail as you can, especially if you are reporting a bug or something that is not working as expected.

What to include

Helpful details include your device model, iOS version, what you were trying to do, and what happened instead. That makes it easier for us to reproduce and understand the issue.

Privacy note

Please do not send sensitive personal documents or private data in your support email unless it is absolutely necessary. Docarus is designed to keep your files on your device.